Copyright Information
The Site and the content within the Site are the property of The New Rustic or its suppliers and are protected by United States copyright laws and international treaty provisions. The compilation, organization and display of the content as well as all software and inventions used on and in connection with this Site are the exclusive property of The New Rustic. The New Rustic reserves all rights in the Site and its content not specifically granted in any agreements with Studio Trimble or The New Rustic.
Third Party Web Sites and Information
The Site may provide hyperlinks to third party Web sites or access to third party content. The New Rustic does not control, endorse, or guarantee content found in such sites. You agree that Studio Trimble is not responsible for any content, associated links, resources, or services associated with a third party site. You further agree that The New Rustic shall not be liable for any loss or damage of any sort associated with your use of third party content. Links and access to these sites are provided for your convenience only.
This site may be using WPMU DEV third-party cloud storage to store backups of its audit logs where personal information is collected.
Personally Identifiable Information
We collect information about you during the checkout process on our store. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Payments
Authorize.net DPM (direct post method) handles all the steps in the secure transaction of payments on our site. Payment data is securely passed from the checkout to Authorize.net for processing. We do not store any credit card data on our site.
Cookies
We use cookies to keep track of cart contents while you’re browsing our site, and for analytics to assist with marketing and customer experience.
Additional Data
This site creates and stores an activity log that capture the IP address, username, email address and tracks user activity (like when a user makes a comment). Information will be stored locally for 30 days and remotely for 1 year. Information on remote logs cannot be cleared for security purposes.
Whats rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Please contact The New Rustic to do this.
Contact Information
If you have any questions regarding the privacy policy, please contact The New Rustic.
The New Rustic reserves the right to amend this policy at any time. We sincerely thank you for your continued interest and support.
